Tours & experiences

Tour Tulum – Cenote Casa Tortuga & Tulum Ruins

About this experience

The first stops of this tour are a time of glamor, since you will have the opportunity to take a photo in two unique spots which are the letters of Tulum and the surprising Mother Nature, that if you go to Tulum you have to have a photo with this incredible monument.

After the Glamor moment, you will be taken to the Mayan ruins at the foot of the beach to enjoy a cultural experience and learn about the Mayan culture. What makes these ruins unique is that they are located right next to the beach and there are incredible views and postcards.

In this incredible tour you will visit the Casa Tortuga Natural Park, the park has 4 unique cenotes, of which 2 will be open and 2 will be like a cavern. You will enjoy a cool and relaxing bath to ease your worries.

The last stop will be on Fifth Avenue in Playa del Carmen, this is the most famous place to visit in that city, full of culture, shops, restaurants, gift shops and a lot of things more.

At a glance

  • Duration: 12 hr

Choose your tour option

Select a date and travellers to compare current prices and departure times.

Tour Tulum - Cenote Casa Tortuga & Tulum Ruins
Pickup included

Plan your experience

Time on the tour12 hr
Getting therePickup offeredSee pickup details
Guide languagesEnglish (live guide), Spanish (live guide)

Set aside 12 hr for the experience itself, with additional time to reach your meeting or pickup point.

Before you go

  • Suitable for all physical fitness levels
  • Bring your swimsuit, towels and extra clothes.
  • Wear comfortable clothes and shoes.

Local guides to help you plan

What is included

  • Mexican Dishes
  • Entrance to Tulum Mayan Ruins
  • Access to Cenote Casa Tortugas
  • Visit Mother Nature, and Tulum letters
  • Bilingual Guide
  • Round trip transportation from Cancun and Playa del Carmen Hotels

Not included

  • Beverage in the restaurant
  • Lockers
  • Tulum Ruins Preservation Tax

Itinerary and highlights

See the overview, available options and booking details for the experience schedule.

Meeting and pickup information

  • Meeting points for travelers that are in downtown hotels and airbnb's or any location that we can't reach: Cancun Meeting Point: in front of the lobby at Oasis Smart in Tulum Avenue Playa Del Carmen: Cocobongo at Playa Del Carmen Tulum: There is no pick up in any hotel or airbnb, the meeting point will be at Super Aki market main gate over in federal avenue. If the Travelers are in located between Playa del Carmen and Tulum, and they want to visit 5th avenue in Playa Del Carmen the way back to their hotel or Tulum would be on their own. The pick up time is set acording to your location and starts at 7:00 am, the travelers that doesn't provide pick up location will need to get in contact with us as soon as posible, otherwise we will be not be able to provide the service.

Languages and tickets

  • English — Guide
  • Spanish — Guide
  • Mobile Only

Tour operator

  • Caribbean Mayan Tours

Accessibility and practical details

  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
  • Bring your swimsuit, towels and extra clothes.
  • Use biodegradable sunscreen.
  • Wear comfortable clothes and shoes.
  • Sometimes We first pick up and gather everyone in smaller vehicles to take them to the last meeting point where the main bus will be waiting In the transport logistics operation we collect people in a first transport, it can be a van or a bus, spending time on the journey, the transport will be changed to a bus, this is because all the clients of the same tour meet again at a meeting point to reach the final destination.
  • The bus has 1 bathroom, you are only allowed to use number 1, you cannot use number 2 because the bathroom has ventilation connections to the entire bus and if you use number 2 the entire bus would smell bad, stops will be made at the places visited where you can use the bathroom
  • Tasas gubernamentales - Tulum Ruins Preservation Tax 24,00 USD por persona
  • Sometimes the transportation is a van

Cancellation policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Questions about this experience

How long is this experience?
The supplier lists a duration of 12 hr.
What are the pickup arrangements?
Meeting points for travelers that are in downtown hotels and airbnb's or any location that we can't reach:

Cancun Meeting Point: in front of the lobby at Oasis Smart in Tulum Avenue

Playa Del Carmen: Cocobongo at Playa Del Carmen

Tulum: There is no pick up in any hotel or airbnb, the meeting point will be at Super Aki market main gate over in federal avenue.

If the Travelers are in located between Playa del Carmen and Tulum, and they want to visit 5th avenue in Playa Del Carmen the way back to their hotel or Tulum would be on their own.

The pick up time is set acording to your location and starts at 7:00 am, the travelers that doesn't provide pick up location will need to get in contact with us as soon as posible, otherwise we will be not be able to provide the service.
Which guide languages are listed?
English (live guide), Spanish (live guide).
What ticket format is listed?
Mobile ticket.
What ticket age bands are listed?
Child tickets: age 4–10; Adult tickets: age 11+. Check the practical details for participation requirements.
What is the cancellation policy?
For a full refund, cancel at least 24 hours before the scheduled departure time.

Traveller reviews and photos

Traveller experiences load when you reach this section.