Privacy Policy

Overview

Tourism Cancun publishes travel guides, planning resources and affiliate-supported recommendations for Cancun and the Mexican Caribbean. We respect your privacy and aim to collect only the information needed to operate, improve and maintain this website.

By using Tourism Cancun, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, you should stop using the site.

Information we collect

We may collect information in the following ways.

Information you provide voluntarily

You may choose to provide information when you contact us, submit a form, sign up for a newsletter or otherwise communicate with us. This may include:

• Your email address
• Your name, if you provide it
• The contents of messages or form submissions you send to us
• Newsletter preferences or communication preferences

Information collected automatically

When you visit the site, certain information may be collected automatically through standard website technologies, analytics tools, cookies, server logs or similar tools. This may include:

• Pages viewed and links clicked
• Browser type, device type and operating system
• Approximate location, such as country or region
• Referring website or search engine
• Date, time and general usage activity
• IP address or similar technical identifiers

This information helps us understand how visitors use Tourism Cancun, which guides are useful, which pages need improvement and how to keep the site working properly.

How we use information

We may use the information we collect to:

• Operate, maintain and improve Tourism Cancun
• Understand how visitors use the site
• Improve guides, navigation, page design and trip-planning resources
• Respond to questions or messages
• Send newsletters or updates if you have signed up for them
• Monitor site performance, security and technical issues
• Track affiliate referrals and understand which recommendations are useful
• Comply with legal, tax, security or regulatory obligations

Affiliate links and travel partners

Tourism Cancun may include affiliate links to third-party travel platforms, tour providers, booking websites and other partners. This means we may earn a commission if you click a link and make a purchase or booking, at no extra cost to you.

Affiliate links may use tracking parameters, cookies or similar technologies to identify that a visitor came from Tourism Cancun. These tools are generally handled by the third-party affiliate network or booking platform, not by Tourism Cancun directly.

Once you click an affiliate link or leave Tourism Cancun, your activity is governed by the privacy policy and terms of the third-party website you visit. We are not responsible for the privacy practices, booking terms, cancellation policies or content of third-party websites.

Cookies and similar technologies

Cookies are small files stored on your device that help websites function, remember preferences, measure traffic or support affiliate tracking. Tourism Cancun may use cookies or similar technologies for:

• Basic site functionality
• Analytics and performance measurement
• Remembering preferences
• Affiliate tracking
• Security and spam prevention

You can disable or delete cookies through your browser settings. Some parts of the site may not function as intended if cookies are disabled.

Analytics

We may use analytics tools to understand traffic patterns, page performance and visitor behavior in aggregate. Analytics information is generally used to evaluate which content is useful, improve site structure and identify technical issues.

Analytics tools may collect information such as device type, browser type, general location, pages viewed, time on site and referring pages. We do not use analytics tools to personally identify individual visitors.

Newsletter and email communications

If you sign up for a newsletter or email update, we may store your email address with our email service provider and use it to send you travel guides, updates or related content.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us. We may still retain limited information if needed for recordkeeping, compliance or to honor your unsubscribe request.

Contact forms and messages

If you contact us through a form or by email, we may keep your message and contact details so we can respond and maintain appropriate records. Please do not send sensitive personal information through the website unless necessary.

Embedded content and external websites

Pages on Tourism Cancun may include embedded content, links or features from third-party websites. Embedded content from another website may behave as if you visited that website directly, and the third party may collect information, use cookies or track interactions according to its own privacy policy.

Tourism Cancun also links to external websites for travel planning, official information, bookings and references. We are not responsible for the privacy practices or content of external websites.

How we share information

We do not sell personal information. We may share limited information with trusted third parties when needed to operate the site or provide services, including:

• Website hosting providers
• Email newsletter providers
• Analytics providers
• Security, spam-prevention or performance tools
• Affiliate networks or travel partners when you click affiliate links
• Professional advisers, legal authorities or regulators if required by law

These third parties may process information according to their own privacy policies and service terms.

Data retention

We keep information only for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

Newsletter information is generally kept until you unsubscribe or request deletion. Contact messages may be retained for administrative, legal or business recordkeeping purposes.

Your choices

Depending on where you live, you may have rights related to your personal information, such as the right to request access, correction, deletion or withdrawal of consent.

You can also:

• Unsubscribe from newsletters using the unsubscribe link in an email
• Disable cookies in your browser settings
• Use browser privacy tools or ad-blocking tools
• Contact us to ask about information associated with your email address

Security

We use reasonable technical and organizational measures to protect information submitted through the site. However, no website, email system or online service is completely secure. You use the site and submit information at your own risk.

Children’s privacy

Tourism Cancun is intended for general travel-planning audiences and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information through the site, contact us so we can review and delete it where appropriate.

International visitors

Tourism Cancun may be accessed by visitors from different countries. Information may be processed or stored in countries other than where you live, including where our website hosting, analytics, email or other service providers operate.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above. Continued use of the site after changes are posted means you accept the updated policy.

Contact

Questions about this Privacy Policy can be sent to:

[email protected]