About this experience
Xel-ha "Place where the water is found", this park offers interesting activities for the whole family, from parents to the little ones in the family. In other words, Xel-Há is a unique experience, that you can only live in the heart of the Riviera Maya.
You will live unique experiences swimming, resting or diving in coves, cenotes and lagoons, in the middle of an incomparable landscape, one of the most beautiful in Cancun and the Riviera Maya. You can enjoy this place with varied activities for the whole family.
Feel a bit closer to heaven in a place considered one of the greatest and most beautiful natural wonders in the world. Xel-Há Mexico offers one of the best holiday experiences right in the heart of the Riviera Maya. Get unlimited snorkeling, food and drinks while you are able to observe multicolor fish and a great diversity of marine species that inhabit the fresh waters of its rivers, cenotes and a natural inlet.
No matter where you look, beauty will surround you!
At a glance
- Duration: 12 hr
Plan your experience
Set aside 12 hr for the experience itself, with additional time to reach your meeting or pickup point.
Before you go
- Suitable for all physical fitness levels
- Travelers must bring towels, swim suit and a change of clothes (water shoes are recommended)
- A photo of the ID from the lead traveler will be required before the tour date (drivers license or passport)
Local guides to help you plan
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What is included
- Special games for children in the World of Children
- World of Adventure: games of ropes, zip lines and jumps from 5 meters high
- Walks through gardens and paths of the jungle and The Meliponario and the Nursery
- Unlimited snorkeling in the river and inlet
- Continental breakfast and Buffet lunch, national open bar and unlimited drinks.
- The Mirador Lighthouse with 360 ° views at a height of 40 m and descent on a slide
- Round trip transportation
- Use of lockers, towel and use of snorkel equipment
Not included
- Optional water activities
Itinerary and highlights
visit more than 20 attractions and fun with the activities within the Park.
Carretera Chetumal Puerto Juárez Km 240
Meeting and pickup information
- Meeting points for travelers that are in downtown hotels and airbnb's or any location that we can't reach: Cancun Meeting Point: Wyndham Garden Cancun Playa Del Carmen: Plaza Antigua or Plaza Las Perlas(contact customer care for support) Tulum: There is no pick up in any hotel or airbnb, the meeting point will be at the Aloft Tulum Hotel The pick up time is set acording to your location, the travelers that doesn't provide pick up location will need to get in contact with us as soon as posible, otherwise we will be not be able to provide the service The pick up time can be different depending in which city the customer will stay at
Languages and tickets
- English — Guide
- Spanish — Guide
- Mobile Only
Tour operator
- Nauticos del Caribe
Accessibility and practical details
- Infants are required to sit on an adult’s lap
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Travelers must bring towels, swim suit and a change of clothes (water shoes are recommended)
- A photo of the ID from the lead traveler will be required before the tour date (drivers license or passport)
Cancellation policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Questions about this experience
How long is this experience?
What are the pickup arrangements?
Cancun Meeting Point: Wyndham Garden Cancun
Playa Del Carmen: Plaza Antigua or Plaza Las Perlas(contact customer care for support)
Tulum: There is no pick up in any hotel or airbnb, the meeting point will be at the Aloft Tulum Hotel
The pick up time is set acording to your location, the travelers that doesn't provide pick up location will need to get in contact with us as soon as posible, otherwise we will be not be able to provide the service
The pick up time can be different depending in which city the customer will stay at
Which guide languages are listed?
What ticket format is listed?
What ticket age bands are listed?
What is the cancellation policy?
Traveller reviews and photos
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