Tours & experiences

Xel-Há & Xenotes Two Days of Water Nature & Adventure

About this experience

Experience two unforgettable days exploring the water, nature, and adventure of the Riviera Maya at Xel-Há and Xenotes. At Xel-Há, enjoy a spectacular natural inlet where you can snorkel, swim, explore, or simply relax while enjoying an all-inclusive experience with food and beverages. At Xenotes, discover four unique cenotes surrounded by lush jungle and enjoy exciting activities such as kayaking, zip lines, rappelling, and swimming. You’ll also enjoy a picnic during the Xenotes experience. With two different parks, diverse aquatic activities, beautiful natural settings, and the flexibility to choose which experience you enjoy first, this is a complete two-day escape into the natural beauty of the Riviera Maya.

At a glance

  • Duration: 48 hr

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Xel-Há & Xenotes Two Days of Water Nature & Adventure
Pickup included

Plan your experience

Time on the tour48 hr
Getting therePickup offeredSee pickup details
Guide languagesEnglish (live guide), Spanish (live guide)

Set aside 48 hr for the experience itself, with additional time to reach your meeting or pickup point.

Before you go

  • Suitable for all physical fitness levels
  • Wear comfortable clothes, shoes and sunglasses, bring your swimsuit, towels and extra clothes.
  • Wear a swimsuit, water shoes and comfortable clothing. Additionally, bring an extra change of clothes and a towel.

Local guides to help you plan

What is included

  • Rappeling, kayaking, swimming and Ziplines in 4 cenotes (Xenotes)
  • Breakfast and lunch in Xel-Ha & Picnic in Xenotes
  • Round Transportation from Cancun & Riviera Maya (for both parks)
  • Lunch
  • Unlimited snorkeling in the inlet with the use of fins and snorkel mask at Xel-Ha
  • Breakfast
  • Scenic Lighthouse slide with 360° views from a height of 131 ft (40 m) and a fun descent at Xel-Ha

Not included

  • Optional water activities at Xel-Ha are not included

Itinerary and highlights

See the overview, available options and booking details for the experience schedule.

Meeting and pickup information

  • Meeting points for travelers that are in downtown hotels and Airbnb’s or any location that we can't reach: Cancún Meeting Point: Marina Puerto Cancún (mall) Puerto Morelos Meeting Point: Hacienda Morelos Playa Del Carmen: Plaza Antigua or Plaza Las Perlas (contact customer care for support) Tulum: There is no pick up in any hotel or Airbnb, the meeting point will be outside the Aloft Tulum. The pickup time is set according to your location and start at 7:00 am, the travelers that doesn't provide pick up location will need to get in contact with us as soon as possible, otherwise we will be not be able to provide the service.

Languages and tickets

  • English — Guide
  • Spanish — Guide
  • Mobile Only

Tour operator

  • Pata de peek travel

Accessibility and practical details

  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
  • Wear comfortable clothes, shoes and sunglasses, bring your swimsuit, towels and extra clothes.
  • Use biodegradable sunscreen and insect repellent.
  • For ziplines minimum height of 1.40 m and a minimum weight of 40 kg
  • There may be changes without prior notice in the logistics or operation of the tour.
  • The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green viator purchase receipt.
  • Wear a swimsuit, water shoes and comfortable clothing. Additionally, bring an extra change of clothes and a towel.
  • Remember to bring cash or a credit card to purchase souvenirs, get the photos of your visit, or enjoy an Optional Activity.
  • Children over 4.5 ft but under 12 years of age must show an ID to verify their age as well.
  • For the zip-line activity, a minimum height of 4.5 ft (1.4 m) and a minimum weight of 88 lbs (40 kg) are required.
  • The use of the life jacket is mandatory during all water activities.
  • Please take into account that the cenotes are located in the middle of the jungle, so some roads to reach them are not paved and could be bumpy.
  • Also be aware that due to the location of the cenotes in the middle of the jungle, cell phone service is likely unavailable.
  • It is not possible to make a date change the same day of your visit.
  • There might be changes without prior notice to the tour’s logistics or operation.
  • Smoking Control: At Grupo Xcaret we comply with government regulations by offering smoke-free and emission-free spaces. For smoking, we have designated exclusive areas restricted for minors, pregnant women, senior citizens, and people with cardiovascular and pulmonary health problems.
  • Children over 6 years old can access to the park
  • Entry is not allowed for children 5 and under.
  • If you reserve even if it is early or late, this reservation is subject to availability, you will be notified as soon as you reserve if we still have spaces, this tour is in high demand and most of the time our capacity is full
  • We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass
  • We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus
  • This tour is not recommended for people with heart, lung, or spine conditions; with asthma, diabetes, or hypertension; or pregnant women or those suspected of being pregnant. The average water temperature of the cenotes is 75 to 78° F throughout the year.

Cancellation policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Questions about this experience

How long is this experience?
The supplier lists a duration of 48 hr.
What are the pickup arrangements?
Meeting points for travelers that are in downtown hotels and Airbnb’s or any location that we can't reach:

Cancún Meeting Point: Marina Puerto Cancún (mall)

Puerto Morelos Meeting Point: Hacienda Morelos

Playa Del Carmen: Plaza Antigua or Plaza Las Perlas (contact customer care for support)

Tulum: There is no pick up in any hotel or Airbnb, the meeting point will be outside the Aloft Tulum.

The pickup time is set according to your location and start at 7:00 am, the travelers that doesn't provide pick up location will need to get in contact with us as soon as possible, otherwise we will be not be able to provide the service.
Which guide languages are listed?
English (live guide), Spanish (live guide).
What ticket format is listed?
Mobile ticket.
What ticket age bands are listed?
Child tickets: age 6–11; Adult tickets: age 12+. Check the practical details for participation requirements.
What is the cancellation policy?
For a full refund, cancel at least 24 hours before the scheduled departure time.

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