About this experience
Xel-ha "Place where the water is found", this park offers interesting activities for the whole family, from parents to the little ones in the family. In other words, Xel-Há is a unique experience, that you can only live in the heart of the Riviera Maya.
Feel a bit closer to heaven in a place considered one of the greatest and most beautiful natural wonders in the world. Xel-Há Mexico offers one of the best holiday experiences right in the heart of the Riviera Maya. Get unlimited snorkeling, food and drinks while you are able to observe multicolor fish and a great diversity of marine species that inhabit the fresh waters of its rivers, cenotes and a natural inlet.
No matter where you look, you will be able to perceive the countless secrets that nature keeps under each rock and on each leaf. You can contemplate the beauty of the Riviera Maya and the Mexican Caribbean in all its splendor, because the magic of the planet lives inside these magnificent waters!
At a glance
- Duration: 10 hr
Plan your experience
Set aside 10 hr for the experience itself, with additional time to reach your meeting or pickup point.
Before you go
- Suitable for all physical fitness levels
- A photo of the ID from the lead traveler will be required before the tour date (drivers license or passport)
- Travelers must bring towels, swim suit and a change of clothes (water shoes are recommended)
Local guides to help you plan
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What is included
- Use of snorkel equipment with a gift tub
- Ziplines and obstacles at the river
- Rest areas with hammocks and lounge chairs
- Snorkeling in the river and ocean inlet
- Specialized bilingual guide
- Access and guided tour in the archaeological zone of Tulum
- Water slide at the lighthouse
- The children's World
- Transportation with air conditioning on a round trip from your hotel
- Walks through the jungle trails
Itinerary and highlights
Enjoy spectacular views over the Caribbean Sea from a privileged location and contemplate the turquoise color of the sea.
Then visit the largest and most beautiful Natural Wonder of the Mayan Riviera.
Meeting and pickup information
- Meeting points for travelers that are in downtown hotels and airbnb's or any location that we can't reach: Cancun Meeting Point: Wyndham Garden Cancun Playa Del Carmen: Plaza Antigua or Plaza Las Perlas(contact customer care for support) Tulum: There is no pick up in any hotel or airbnb, the meeting point will be at the Hotel Aloft Tulum The pick up time is set acording to your location, the travelers that doesn't provide pick up location will need to get in contact with us as soon as posible, otherwise we will be not be able to provide the service The pick up can be different depending in which city the customer will stay at
Languages and tickets
- English — Guide
- Spanish — Guide
- Mobile Only
Tour operator
- Nauticos del Caribe
Accessibility and practical details
- Infants are required to sit on an adult’s lap
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- A photo of the ID from the lead traveler will be required before the tour date (drivers license or passport)
- Travelers must bring towels, swim suit and a change of clothes (water shoes are recommended)
Cancellation policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Questions about this experience
How long is this experience?
What are the pickup arrangements?
Cancun Meeting Point: Wyndham Garden Cancun
Playa Del Carmen: Plaza Antigua or Plaza Las Perlas(contact customer care for support)
Tulum: There is no pick up in any hotel or airbnb, the meeting point will be at the Hotel Aloft Tulum
The pick up time is set acording to your location, the travelers that doesn't provide pick up location will need to get in contact with us as soon as posible, otherwise we will be not be able to provide the service
The pick up can be different depending in which city the customer will stay at
Which guide languages are listed?
What ticket format is listed?
What ticket age bands are listed?
What is the cancellation policy?
Traveller reviews and photos
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