About this experience
This is where your vacation begins! Welcome aboard our STP Caribe SUV with onboard bar service with beers and purified water included. Ample space in a fully sanitized cabin.
At a glance
- Duration: 25 min–1 hr 30 min
- Private experience
Plan your experience
Set aside 25 min–1 hr 30 min for the experience itself, with additional time to reach your meeting or pickup point.
Compare the available options before choosing: their itinerary, inclusions and pickup arrangements can differ. Check the price for your date and whole group.
Before you go
- Suitable for all physical fitness levels
Local guides to help you plan
Cancun Airport to Hotel Zone Transportation Guide
Master Cancun Airport to Hotel Zone transfers, compare private rides and cheaper options, and discover the choice that could save your vacation from the start.
Cancun Airport Luxury Transfer Guide
Plan a polished arrival with this Cancun Airport luxury transfer guide, covering booking details, meeting instructions, price quotes, accessibility, timing, and safety.
Cancun Airport Transfer to Playa del Carmen
Plan a smooth Cancun Airport transfer to Playa del Carmen with practical guidance on the direct ADO bus, Terminal 1 limits, luggage, booking, and door-to-door alternatives.
What is included
- Bottled water
- WiFi on board
- ONE WAY ARRIVAL ONLY TICKET
- Air-conditioned vehicle
- Facial Towels
- At the airport you will be greeted with a banner on a tablet with your name written
- Baby seats request them in the Special Requests box at your reservation
- Suv with capacity for up to 6 people
- Luxury SUV Private
- 2 Corona Beers per person (Maoyes 18 years old)
Itinerary and highlights
See the overview, available options and booking details for the experience schedule.
Meeting and pickup information
- CONTACT INFORMATION ONCE YOU ARRIVE AT CANCUN AIRPORT When you arrive at Cancun International Airport, please follow these directions to find the driver who will transport you to your destination: “We recommend downloading the WhatsApp app during your stay in the Mexican Caribbean to facilitate communication and improve your experience.” Please show your confirmation voucher to the representative of the company and the driver on arrival on your phone. • Once you land at Cancun Airport, you will receive an SMS or Whatsapp text message from the company’s airport presenter and you will first need to go through immigration and customs. We will be monitoring your flight and arrival terminal until you leave... After going through immigration, picking up your luggage and clearing customs, you will see timeshare vendors and transportation along the aisle. They will try to offer you free tours and assistance with your transfers. PLEASE IGNORE THEM (do not talk to them and continue walking). Look for our team after leaving through the sliding front door; we will be waiting for you in the area where all other transportation companies are located. • The company representative will receive you holding a tablet with your name written on it and you will be dressed in a long sleeve green shirt. Go directly to the exit doors. If a representative of other agencies or hotels tries to stop you—there are a lot of scammers—please don’t stop and help us by going directly to our representative (we’ll be there waiting for you, so don’t believe people who say our team left or will reimburse you). Our airport representatives wear uniforms with apple green shirts and black pants. All our representatives and drivers also have an authorized airport identification. If it takes more than an hour to leave the terminal after your landing due to your airline, lost luggage or other reason, and if you do not see our driver when you leave the airport, please contact us. We are committed to providing a smooth, punctual and comfortable transportation service. Please note the following policies: Additional charges will not apply if your party members arrive on different flights, provided we are notified in advance. If we are not informed in advance and there are last minute changes, extended waiting times or additional travel within the airport, an additional charge will apply due to the extra logistics involved. If you need a baby chair, please request it in advance when booking (2 chairs per booking only). Unfortunately, we do not have baby chairs at short notice or at the last minute. This ticket is valid for a simple trip if you want a round trip you must book another ticket go to your Viator portal (TripAdvisor) and look for the “products departing from Hotels to Cancun Airport”.
Languages and tickets
- Mobile Only
Tour operator
- STP Caribe
Meeting points and locations
Accessibility and practical details
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Specialized infant seats are available
- Suitable for all physical fitness levels
Cancellation policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Questions about this experience
How long is this experience?
What are the pickup arrangements?
When you arrive at Cancun International Airport, please follow these directions to find the driver who will transport you to your destination:
“We recommend downloading the WhatsApp app during your stay in the Mexican Caribbean to facilitate communication and improve your experience.”
Please show your confirmation voucher to the representative of the company and the driver on arrival on your phone.
• Once you land at Cancun Airport, you will receive an SMS or Whatsapp text message from the company’s airport presenter and you will first need to go through immigration and customs.
We will be monitoring your flight and arrival terminal until you leave... After going through immigration, picking up your luggage and clearing customs, you will see timeshare vendors and transportation along the aisle. They will try to offer you free tours and assistance with your transfers. PLEASE IGNORE THEM (do not talk to them and continue walking). Look for our team after leaving through the sliding front door; we will be waiting for you in the area where all other transportation companies are located.
• The company representative will receive you holding a tablet with your name written on it and you will be dressed in a long sleeve green shirt.
Go directly to the exit doors. If a representative of other agencies or hotels tries to stop you—there are a lot of scammers—please don’t stop and help us by going directly to our representative (we’ll be there waiting for you, so don’t believe people who say our team left or will reimburse you).
Our airport representatives wear uniforms with apple green shirts and black pants. All our representatives and drivers also have an authorized airport identification.
If it takes more than an hour to leave the terminal after your landing due to your airline, lost luggage or other reason, and if you do not see our driver when you leave the airport, please contact us.
We are committed to providing a smooth, punctual and comfortable transportation service. Please note the following policies:
Additional charges will not apply if your party members arrive on different flights, provided we are notified in advance.
If we are not informed in advance and there are last minute changes, extended waiting times or additional travel within the airport, an additional charge will apply due to the extra logistics involved.
If you need a baby chair, please request it in advance when booking (2 chairs per booking only). Unfortunately, we do not have baby chairs at short notice or at the last minute.
This ticket is valid for a simple trip if you want a round trip you must book another ticket go to your Viator portal (TripAdvisor) and look for the “products departing from Hotels to Cancun Airport”.
What ticket format is listed?
What accessibility information is provided?
Service animals allowed
What is the cancellation policy?
Traveller reviews and photos
Traveller experiences load when you reach this section.









