About this experience
Experience Xel-Há Riviera Maya, a stunning all-inclusive water park where adventure and relaxation meet. Enjoy unlimited food, drinks, and activities while swimming in crystal-clear cenotes, floating down a lazy river, or snorkeling in a vibrant cove full of tropical fish. Thrill-seekers can soar on zip-lines, jump from the Cliff of Valor, or explore underground rivers. Families love the scenic train and shallow snorkeling areas, while adults relax in the riverside spa. Perfect for couples, families, and groups, Xel-Há combines nature, adventure, and luxury like no other Cancun attraction. Reserve your unforgettable day today!
At a glance
- Duration: 11 hr–12 hr
Plan your experience
Set aside 11 hr–12 hr for the experience itself, with additional time to reach your meeting or pickup point.
Before you go
- Suitable for all physical fitness levels
- We recommend bring comfortable clothes, extra chage of clothes, swimsuit, sunscreen, sandals or water shoes
Local guides to help you plan
Playa Del Carmen Day Trip From Cancun
In just 70 minutes, a Playa del Carmen day trip from Cancun opens beach clubs, ferry options, and one choice that can shape the whole day.
Cancun Airport Transfer to Playa del Carmen
Plan a smooth Cancun Airport transfer to Playa del Carmen with practical guidance on the direct ADO bus, Terminal 1 limits, luggage, booking, and door-to-door alternatives.
Private Playa del Carmen Day Trip From Cancun
Plan a private Playa del Carmen day trip from Cancun with practical advice on flexible transport, public beach access, current sargassum conditions, accessibility, timing, and quotes.
What is included
- Special games for children in the World of Children
- Round transportation from Riviera Maya Hotels
- Continental breakfast & Buffet lunch
- World of Adventure: games of ropes, zip lines and jumps from 5 meters high
- Unlimited national open bar and Bevergaes
Not included
- Photos and souvenirs
- Optional water activities
Itinerary and highlights
Experience the ultimate all-inclusive adventure at Xel-Há Riviera Maya, a natural water park where you choose how to make the most of your day. Enjoy unlimited food, drinks, and activities in effortless comfort while exploring crystal-clear cenotes, lagoons, and inlets. Dive into snorkeling adventures, glide down water slides and zip-lines, take high jumps, or relax at the spa. Perfect for families, couples, and groups, Xel-Há offers unforgettable moments in a unique natural setting. Discover the perfect balance of adventure, relaxation, and Mexican paradise—a one-of-a-kind experience you won’t find anywhere else in Cancun or the Riviera Maya.
Meeting and pickup information
- The pick up time is set acording to your location, the travelers that doesn't provide pick up location will need to get in contact with us as soon as posible to find an official meeting point, otherwise we will be not be able to provide the service.
- Meeting points for travelers that are in downtown hotels and airbnb's or any location that we can't reach: Cancun Meeting Point: Puerto Cancun (mall) Playa Del Carmen: Plaza Antigua or Plaza Las Perlas(contact customer care for support) Tulum: There is no pick up in any hotel or airbnb, the meeting point will be at the Hotel Aloft Tulum Av. Coba Mza 05-Lote 01, 77760 Tulum, Q.R. The pick up time is set acording to your location, the travelers that doesn't provide pick up location will need to get in contact with us as soon as posible, otherwise we will be not be able to provide the service.
Languages and tickets
- English — Guide
- Spanish — Guide
- Mobile Only
Tour operator
- Experiencies Holidays
Meeting points and locations
Accessibility and practical details
- Infants are required to sit on an adult’s lap
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Children of 4 years old or below will travel for free sitting on lap. All infants are required to be registered in the booking, otherwise they will not have access to the transportation.
- All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat. You need to have ID to confirm the age of the child.
- We recommend bring comfortable clothes, extra chage of clothes, swimsuit, sunscreen, sandals or water shoes
- We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass
- We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus
Cancellation policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Questions about this experience
How long is this experience?
What are the pickup arrangements?
Cancun Meeting Point: Puerto Cancun (mall)
Playa Del Carmen: Plaza Antigua or Plaza Las Perlas(contact customer care for support)
Tulum: There is no pick up in any hotel or airbnb, the meeting point will be at the Hotel Aloft Tulum Av. Coba Mza 05-Lote 01, 77760 Tulum, Q.R.
The pick up time is set acording to your location, the travelers that doesn't provide pick up location will need to get in contact with us as soon as posible, otherwise we will be not be able to provide the service.
Which guide languages are listed?
What ticket format is listed?
What ticket age bands are listed?
What is the cancellation policy?
Traveller reviews and photos
Traveller experiences load when you reach this section.
